FAQ

Question 1: Does the State have a publicly available comprehensive checklist of all required No Objection Certificates (NOCs), licenses, registrations and all other mandatory State approvals that are required to start a business, and that there are no further State approvals needed besides what is published in the aforesaid comprehensive checklist?
Question 2: Question Does the State have an online system where an investor can key in specific details (such as type of industry, number of employees, location etc.) and obtain information regarding all State approvals applicable to her/his business/industrial unit?
Question 3: Does the State have a centralized help line number, to facilitate queries regarding the application and approval process?
Question 4: Does the State have defined punitive provisions that deter officials from not complying with the defined service levels?
Question 5: Is there a dedicated body setup that acts as a single window system, which acts as a single point of contact for the purpose of setting up of a business?
Question 6: Does the single window system have an online portal for filing, payment and approvals?
Question 7: Does the single window system have a common application form which an investor can apply for various clearances/ approvals?
Question 8:Has the single window system been setup through a legislation/ State notification?
Question 9 :Does the single window system have a common application form which an investor can apply for various clearances/ approvals?
Question 10 : Does the single window system provide clear timelines defined for addressing investor grievances?
Question 11:Are incentives under industrial policy provided as a service through the single window system?
Question 12 :Does that State have land banks available for industrial use?
Question 13 : Does the State have a framework to earmark land parcels with the kind of industry (e.g. All types of industries, Green Industry only/ No red industry) that can be setup on such land?
Question 14 : Does the State have a GIS system providing details about the land earmarked for industrial use?
Question 15 :Does the GIS system provide details about available infrastructure such as road, water etc.?
Question 16 :Are the criteria for evaluating an application for land allotment defined in a manner that allows objective assessment of the application?
Question 17 :Are clear timelines defined for processing of application for land allotment (from the date of application)?
Question 18 : Does the State have a single window approval system for exiting of businesses?
Question 19 : Is ‘Registration under Boiler Act’ provided as a service through the single window system?
Question 20 : Does the State have a provision for self-certification/third party certification of boilers?

Answer

Question 1: Does the State have a publicly available comprehensive checklist of all required No Objection Certificates (NOCs), licenses, registrations and all other mandatory State approvals that are required to start a business, and that there are no further State approvals needed besides what is published in the aforesaid comprehensive checklist?
Answer 1: Yes. The list is available on the website of Department of Industries & SIPB Chhattisgarh. Refer http://industries.cg.gov.in/images/sipb/forms.pdf
Question 2: Question Does the State have an online system where an investor can key in specific details (such as type of industry, number of employees, location etc.) and obtain information regarding all State approvals applicable to her/his business/industrial unit?
Answer 2: Yes For Details http://industries.cg.gov.in/sipb.htm
Question 3: Does the State have a centralized help line number, to facilitate queries regarding the application and approval process?
Answer 3: Yes. Investors can dial: 18002333943 for solutions to all their queries. Official time: 10:00 Am to 5 30 Pm (Monday to Friday)
Question 4: Does the State have defined punitive provisions that deter officials from not complying with the defined service levels?
Answer 4: Yes. The state has formulated provisions as per SIPB Act & Lok Sewa Guarantee Adhiniyam to deter officials from not complying with defined service levels.
Question 5: Is there a dedicated body setup that acts as a single window system, which acts as a single point of contact for the purpose of setting up of a business?
Answer 5: Yes. Chhattisgarh State Investment Promotion Board is the dedicated body acting as a single point of contact for setting up of a business.
Question 6: Does the single window system have an online portal for filing, payment and approvals?
Answer 6: Yes  For Details  http://industries.cg.gov.in/sipb.htm
Question 7: Does the single window system have a common application form which an investor can apply for various clearances/ approvals?
Answer 7: Yes  For Details  http://industries.cg.gov.in/images/sipb/forms.pdf
Question 8:Has the single window system been setup through a legislation/ State notification?
Answer 8: Yes. The Single Window System has been established through the SIPB Act, 2002
Question 9 :Does the single window system have a common application form which an investor can apply for various clearances/ approvals?
Answer 9: Yes. http://industries.cg.gov.in/images/policy/Rules%20&%20Common%20Application%20Forms.pdf
Question 10 : Does the single window system provide clear timelines defined for addressing investor grievances?
Answer 10: Yes CPMG
Question 11:Are incentives under industrial policy provided as a service through the single window system?
Answer 11 : Yes To be notified
Question 12 :Does that State have land banks available for industrial use?
Answer 12 : Yes  For Details  www.csidc.in
Question 13 : Does the State have a framework to earmark land parcels with the kind of industry (e.g. All types of industries, Green Industry only/ No red industry) that can be setup on such land?
Answer 13:  Yes  For Details  www.csidc.in
Question 14 : Does the State have a GIS system providing details about the land earmarked for industrial use?
Answer 14: Yes  For Details  www.csidc.in
Question 15 :Does the GIS system provide details about available infrastructure such as road, water etc.?
Answer  15 : No. Land use database in currently available with CHiPS (under progress)
Question 16 :Are the criteria for evaluating an application for land allotment defined in a manner that allows objective assessment of the application?
Answer 16 : Yes. The criterion for allotment of land has been defined in Land Allotment Rules. Check from Industrial website
Question 17 :Are clear timelines defined for processing of application for land allotment (from the date of application)?
Answer 17:Yes. The criterion for allotment of land along with clear timelines has been defined in Land Allotment Rules. Check from Industrial website http://csidc.in/LAR%20Gazette%20Notification.pdf
Question 18 : Does the State have a single window approval system for exiting of businesses?
Answer 18 : No.
Question 19 : Is ‘Registration under Boiler Act’ provided as a service through the single window system?
Answer 19 : Yes.
Question 20 : Does the State have a provision for self-certification/third party certification of boilers?
Answer 20: Yes  For Details . http://industries.cg.gov.in/boilerinspectorate.htm